Business Disputes
A dispute is a disagreement, a conflict or controversy.[106] Business disputes are all disputes related to either the corporation or the business transactions (Fig. 2).
Internal business conflicts are conflicts within a business enterprise and include (1) conflicts between Business Units, Divisions and affiliates of a company, (2) workplace disputes[107] and (3) disputes between shareholders.[108]External business conflicts are those of the business enterprise with external parties, be it other business enterprises (B2B-conflicts), authorities (B2A-conflicts) or consumers (B2C-conflicts). Disputes can also be differentiated by the context (e.g. legal disputes are disagreements as to rights[109]) or the type of conflict (e.g. relationship conflicts, data conflicts, value conflicts, interest conflicts, structural conflicts, strategy conflicts).[110] Legal Departments are usually involved in external business disputes but might also get involved in internal business conflicts.
Fig. 2 Overview on business conflicts (Hagel 2011, p. 128)
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More on the topic Business Disputes:
- B. Business Disputes That Can Be Mediated
- Business Disputes
- Disputes from a Commercial View Point
- Selecting a Business Mediator
- Îwners and managers of large businesses are extremely sensitive to the high costs of litigation—not only in money paid for legal fees, but also in executive time, damage to customer relationships, and potential harm to their public image.
- Conclusion
- Other Dispute Resolution Procedures for Business Cases
- Mediation vs. Other Forms of Dispute Resolution
- Abstract
- Anatomy of a Mediation