This is certainly the most important question from an operational perspective. It is twofold:

• What method should LDs adopt to identify critical performance indicators?

• What are relevant indicators for LDs to measure?

3.1

Source: Jacob Kai, Schindler Dierk, Strathausen Roger (Eds). Liquid Legal: Transforming Legal into a Business Savvy, Information Enabled and Performance Driven Industry. Springer,2017. — 473 p.. 2017

This is certainly the most important question from an operational perspective. It is twofold:

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