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The definition of relevant indicators to be measured by an LD will largely depend on the individual business context.

Beyond this general observation, and in the interest of being a bit more specific, it is worth identifying different groups of possible relevant indicators.

As highlighted in Sect. 2 above, when assessing legal performance, indicators can be essentially divided into two main groups, whether they are used to measure (a) the working efficiency of LDs, or (b) the effectiveness of their contributions.

3.2.1

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Source: Jacob Kai, Schindler Dierk, Strathausen Roger (Eds). Liquid Legal: Transforming Legal into a Business Savvy, Information Enabled and Performance Driven Industry. Springer,2017. — 473 p.. 2017

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