Online Dispute Resolution

A prominent provider of Online Dispute Resolution is Modria. It provides low-cost resolution processes to provide valuable outcomes to case stakeholders. It has processed hundreds of millions of disputes, 90 % through automation—without human intervention. Modria is a cloud-based platform on which businesses and public bodies can customize and build their own ODR services. It supports various ODR methods, including diagnosis, negotiation, mediation, and arbitration, and also offers a configurable case management and workflow system that handles case intake, document generation and management, scheduling, reporting, and status messaging. Other providers are Cybersettle, Online Schlichter, Nominent and Resolver.

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