Index
Page numbers followed by f refer to figures.
The Abrasive Adversary, 104, 110111
Accountability, 121
Adding value, 8283, 91, 100
Adjuncts, 4041
Administrative staff, see Support/administrative staff
Advice from other
on acting as fiduciary, 50
Almanza on, 225226
Davis on, 124125
Nicole Day on, 185
Ryan Day on, 267268
Foster on, 280281
Glover on, 273274
from guest authors, 117119 (See also individual lawyers)
Klein on, 250251
Levitt on, 205206
Mann on, 178179
Sokol on, 262263
Weiser on, 129
Williams on, 199200
Willoughby on, 156
Zimmerman on, 233234
Advice to clients, see Always (usually) give advice
Agency costs, 3132
The Alchemist (Coelho), 165
Aligning incentives, 28, 30
The All-Powerful Government Lawyer, 104, 108
Almanza, Emily Galvin, 118, 219227
Always (usually) give advice, 1821
Almanza on, 222
Davis on, 122
Ryan Day on, 265
Levitt on, 204
Mann on, 175
Weiser on, 127
Williams on, 195
Yee on, 168
Zimmerman on, 231
Anchoring, in negotiating, 66
Anger, 98
Apathy, with challenging personalities, 101102
Asking questions, 1718
Almanza on, 225
Carter on, 255, 257
for clarification, 124
Nicole Day on, 183
Ryan Day on, 265266
Asking questions (continued)
Levitt on, 203
Mann on, 175
Weiser on, 127, 128
when taking on a project, 80, 128
Williams on, 195
Yee on, 167168
Zimmerman on, 231, 233
Attention to detail, 178
Attitude, 83, 84
Attorneyclient privilege, 36
Attorneyclient relationship, 37, 4551
Authenticity, 143144, 204, 206, 263
Autobiography of Malcolm X (Haley), 269
Baca, Matt, 118, 145150
Bach, Amy, 219
Bagley, Constance E., 78, 138
Balance, 196, 202
Bar exam, 43, 7374
BATNA (best alternative to negotiated agreement), 65
Bedside manner, 85
Behavior, inconsistent, 98
Behavior constraints, 30, 3233, 6061
Being a fiduciary, 4551
by always putting clients' interests ahead of your own, 5051
as broad principle taught, 11
knowing when you are, and on whose behalf, 4649
seeking advice and help when, 50
slowing down when, 4950
Beran, Dave, 96
Beran, Lindsey, 118, 187191
Bernthal, J.
Brad, 77, 118, 158163Best alternative to negotiated agreement (BATNA), 65
Biases, 61, 302304
Big Fish (Wallace), 126
The Biggest Small Business Owner, 104, 106107
Big Law, 25, 138140, 224
Billing, 288
Davis on, 124125
Levitt on, 202203
negotiations around, 51
rates for, 8182
and soft skills in lawyering, 21
tips for, 9394
Blaming, 97
Body language, 83
Bossypants (Fey), 187
Boundaries, 240, 298299
Brain fog, 78
The Bully (aka UAW Negotiator), 62
Burnout, 15, 86
Burnout (Nagoski and Nagoski), 181
The Caesars Palace Coup (Frumes and Indap), 246
Calmness, 95, 99, 103
Canva.com, 70
Care, duty of, 49
Careers
Baca on, 146148
Bernthal on, 158159
Davis on, 123
Edwards on, 240
first lawyering jobs in (see New lawyers)
impact of first job on, 71
law schools as second careers, 289291
Levitt on, 206
networking as key in, 40
quitting the profession of lawyering, 301304
Yee on, 172
Career placement services, 72, 238239
Carnegie, Dale, 214
Carter, Stacy, 119, 253258
Celebrating wins, 297
Challenging personalities, 95113, 104f
approaches to managing, 99103
lawyer's job in dealing with, 9899
tips for dealing with types of, 103112
traits of, 9698
Character, 131132
Cheat sheets on projects, 8081
The Checklist Manifesto (Gawande), 275
Civil actions, 34, 53
Civil justice crisis, 131
Civil procedure coursework, 33
Clair, Matthew, 219
Classic coursework, 2737
civil procedure, 33
constitutional law, 3435
contracts, 2833
criminal law, 34
ethics and professional responsibility, 3637
evidence, 36
legal methods/writing/research, 3536
property, 33
torts, 28
Clerking, 128, 202
Clients
acting as fiduciaries for, 4551
Almanza on, 221222
careful identification of, 92
Edwards on, 236, 237
fostering relationships with, 84
giving advice to, 1821
Klein on, 247248
learning to work with, 78 (see also specific topics)
legal relationship view of, 11
likes and dislikes of, about lawyers, 283288
Lynch on, 243244
major conversations with, 16
Mann on, 179
of other attorneys, 93
partners as, 237
soft skills for dealing with, 1221
that you really like, 298
Troxel on, 213
updating, 124
Willoughby on, 153154
as your boss, 89
Clinics, 42, 4649, 53, 223
Close, Jennifer, 187
Coelho, Paolo, 165
Cognitive empathy, 12, 15
Collaborative negotiations, 65
Colleges, opportunities at, 42
Colvin, Geoff, 158, 162
Commandments for new lawyers, 7788
on accepting ownership, 81
on being organized, 8081
on drafts, 7980
on foggy project traps, 79
on forms, 7879
on hierarchies, 8687
on junior lawyer's value, 88
keeping your own list of, 88
on learning mindset, 7778
on management skills, 8182
on mentor relationships, 8586
on near- and long-term advantages, 8385
on owning your mistakes, 88
for those working with contracts, 88
on three-to-five-year horizon, 8283
Committing to a plan, 102103
Communication(s)
in applying for jobs, 6972
and attorneyclient privilege, 36
client's preferences for, 289
Edwards on, 237238
listening skills (see Listening)
in requested drafts, 7980
soft skills in (see Soft skills)
speed of, 49
with support staff, 9091
understanding technologies for, 115116
writing (see Writing)
Compassionate empathy, 12, 15
Confidentiality, 8990
Conflict, dealing with, 288
Conflicts of interest, 37, 4849, 51
Constitutional law coursework, 3435
Contracts, 2833
agency costs and information asymmetry, 3132
BATNA in, 65
classic coursework on, 2833
constraining behavior and aligning incentives, 30
reputation constraints, 3233
signature blocks for, 88
transaction costs, 31
Contract Assistant, 29
Core concepts of lawyering, 1121.
See also individual conceptsAlmanza on, 221222
always (usually) give advice, 1821
ask questions, 1718
Lindsey Beran on, 189190
Carter on, 255256
in choosing and taking classes, 39
Davis on, 121
Nicole Day on, 183
Ryan Day on, 265266
empathy, 1216
Glover on, 270271, 277278
Klein on, 247248
Levitt on, 203204
listen first, talk second, 1617
Mann on, 175
Sokol on, 260
Weiser on, 127
Williams on, 194195
Zimmerman on, 230231
Coursework
Almanza on, 223
applying soft skills concepts to, 21
Lindsey Beran on, 190191
Carter on, 256
classic (see Classic coursework)
Davis on, 122123
Nicole Day on, 184
Ryan Day on, 266
electives, 3942, 53
Fitch on, 215
Glover on, 271272, 279
Klein on, 248249
Levitt on, 204205
Mann on, 175176
Sokol on, 261
Troxel on, 210
Weiser on, 127, 128
Williams on, 197198
Willoughby on, 155
Yee on, 169
Zimmerman on, 232
Courtroom situations, 5
Cover letters, 69, 70
Creativity, 288
Criminal actions, 34, 51
Criminal justice reform, 34, 220
Criminal law coursework, 34
Cross Examination (Pozner and Dodd), 228
The Curmudgeon (aka Archie Bunker) negotiator, 63
Darrow, Clarence, 219
Database of contacts, 81
Dauchy, Craig E., 78
Davis, Lynne, 118, 120125
Day, Nicole, 118, 181186
Day, Ryan, 119, 264268
Deliberate practice, 159161
Den of Thieves (Stewart), 201
Desmond, Matthew, 219
Detail, attention to, 178
Devil in the Grove (King), 269
Difficult Conversations (Stone), 165, 207208
Disconnecting from work, 295
Diversity, 131
Divorce cases, 32
Document retention policies, 36
Dodd, Roger, 228
Doida, Stan, 217
Drafts, considering work as, 7980
Drug consumption, 296
Due diligence, 3940, 50
Dune (Herbert), 264
Duties, 4649, 51
Dweck, Carol, 126, 160
Educated (Westover), 275276
Edwards, Margot S., 119, 236240, 293
Egos, 66, 199
Electives in law school, 3942, 53
Emails, 16, 36, 71
Emotional empathy, 12, 15
Empathy, 1216
Lindsey Beran on, 189190
Carter on, 255, 256
Nicole Day on, 183
Ryan Day on, 265, 266
Glover on, 277278
Kawanabe on, 132, 134
kinds of, 12
lack of, 96
Levitt on, 203
Lynch on, 241, 244
in managing challenging personalities, 100101
Mann on, 175, 179
Sokol on, 260
Weiser on, 127
Williams on, 194195
Yee on, 167
Zimmerman on, 231
Energy, in work, 83, 84
Enthusiasm, 83, 178179
Entrance into law school, 289291
The Entrepreneur's Guide to Business Law (Bagley), 138
The Entrepreneur's Guide to Law and Strategy (Bagley and Dauchy), 78
Equity, 131, 220
Ericsson, Anders, 158, 159, 162
Ethics, 45.
See also Being a fiduciaryEthics coursework, 3637
Evicted (Desmond), 219
Evidence coursework, 36
Excitement about work, 178179
Experience for lawyers, 128, 129, 221, 289291, 25
Expertise, 85, 158163, 236237
Externships, 42
Fees, negotiating, 51
Feld, Brad, 138
Fey, Tina, 187
Fiduciary, 4546. See also Being a fiduciary
Fiduciary duty, 4648
Filing, 237
Fisher, Roger, 126, 165, 180
Fitch, Josh, 118, 213218
Fitch, Timothy James, 214216
Five Dysfunctions of a Team (Lencioni), 253
Flattening hierarchies, 8687
Flexner, Don, 202
Flynn, Vince, 246
Focus, 97, 288
Foggy project trap, 79
Forms, 7880
For Whom the Bell Tolls (Hemingway), 201
Foster, William E. (Will), 117, 119, 275281
Francis, Pope, 101
Frumes, Max, 246
Game theory, 5759
Garner, 246
Gawande, Atul, 275
Gender, negotiations and, 61
Genuineness, 134
Getting to Yes (Fisher and Ury), 126, 165, 180
Getting to yes, in negotiations, 6667
Girls in White Dresses (Close), 187
Gladwell, Malcolm, 192
Glover, Tyrone, 119, 269274
Goals, 1921, 89, 148, 254, 255
Godin, Seth, 151
Gray Man series (Greaney), 246
Greaney, Mark, 246
Growth, self-reflection for, 273
Growth mindset, 132, 160
Habits, 239
Haley, Alex, 269
Hanlon's Razor, 97
Happiness as a lawyer, 293299
Almanza on, 226227
Carter on, 257258
Davis on, 125
Nicole Day on, 185186
Ryan Day on, 266268
and dealing with unhappiness, 299
disconnecting from work for, 295
Fitch on, 218
Foster on, 281
Glover on, 274
having a great team for, 298
identity outside of work for, 294
internalizing losses without dwelling on them for, 298
Kawanabe on, 134
Klein on, 251252
laughing and celebrating wins for, 297
learning mindset for, 295
Levitt on, 206
managing stress for, 295296
Mann on, 179180
never compromising your value system for, 297
pride in work and its impact for, 294295
Proffitt on, 143144
setting personal-life boundaries for, 298299
Sokol on, 263
Troxel on, 211
watching your drug consumption for, 296
Weiser on, 129
Williams on, 200
Willoughby on, 157
working with clients you really like for, 298
Yee on, 171, 172
Zimmerman on, 234235
Hard skills, 43
The Hard Thing About Hard Things (Horowitz), 78
Health, managing, 82
Help, in acting as fiduciary, 50
Hemingway, Ernest, 201
Herbert, Frank, 264
The Hidden Brain (Vedantam), 151
Hierarchies, flattening, 8687
High-Performing Senior Associate/Junior Partner, 104, 109
Horowitz, Ben, 78
How to Win Friends and Influence People (Carnegie), 214
Hugo, Victor, 148
Humility, 127, 132, 148
Identifying what really matters, 5455
Identity outside of work, 44, 294
Idiots, seeing others as, 8990
I Know How She Does It (Vanderkam), 120
Incentives, in contracts, 30, 32
Inclusion, 131
Incompetent people, 97
Inconsistent behavior, 98
Indap, Sujeet, 246
Information asymmetry, 31, 32
Inspiration, 273
Integrity, 204, 297
Intellectual property law, 93
Interesting practice, 83
Internalizing losses, 298
Interview, job, 71
Intuition, 171, 194
The It's Not a Good Idea Unless It's My Idea Guy, 104, 106
Jerk, acting like a, 98
Job hunt, 54, 6972
Job offers, negotiating, 61
Jobs, Steve, 97, 275
Joint ventures, 32
Juggling, 132
Just Mercy (Stevenson), 145, 187, 219, 228
Kaling, Mindy, 187
Kawanabe, Kenzo, 118, 130137
King, Gilbert, 269
Klein, Randall (Randy), 119, 245252
Kluger, Allison, 263
Kohler-Hausmann, Issa, 219
Laughing, 297
Law school(s), 1, 2. See also Coursework
Almanza on, 219220, 222223
Lindsey Beran on, 188, 190
Bernthal on, 159
career placement services of, 72
Carter on, 253254
caste systems in, 6
Davis on, 120123
Nicole Day on, 181182
Ryan Day on, 264266
day-to-day lawyering vs.
principles taught by, 11divide between lawyering and, 59
entrance into, 289291
Fitch on, 214
Glover on, 270, 271, 276278
hard skills learned in, 43
Klein on, 246, 248
lack of real professional preparation by, 56
Levitt on, 201202, 204
Mann on, 174175
practical knowledge from classic coursework in, 2737
as professional training, 39
rankings of, 2325
as second career, 289291
soft skills learned in, 43, 44
Sokol on, 259261
Troxel on, 209, 210
Weiser on, 126128
Williams on, 193, 196197
Willoughby on, 151152, 154155
Yee on, 165166, 168169
Zimmerman on, 229, 231
Lawyer(s):
assumptions about integrity of, 92
bar exam for, 7374
Lawyer(s): (continued)
clients' likes and dislikes about, 283288
as fiduciaries, 4551
Kawanabe on need for, 130131
of other clients, speaking with, 93
post-graduation success of, 23
salaries of, 79
skills for (see Skills for lawyers)
Lawyering (practice of law). See also individual topics
Almanza on, 220222, 225226
divide between law school and, 59
interesting, 83
quitting the profession of, 301304
recent changes in, 3
as service industry, 89, 153, 154, 243244, 255
as a trade, 39
Williams on, 193194
Learning, 216, 263
Learning mindset, 7778, 295
Lee, Harper, 145
Legal methods coursework, 35
Lencioni, Patrick, 253
Leveraging:
by adding value, 91
in negotiations, 6667
of past experiences, 84
Levitt, Alfred, 118, 201206
Lincoln, Abraham, 149
LinkedIn profile, 69, 70
Listening, 1617
Almanza on, 222, 225
Lindsey Beran on, 189
with challenging personalities, 100
Davis on, 121
Nicole Day on, 183
Ryan Day on, 265266
Levitt on, 203
Mann on, 175, 179
to mentors, 8586
out of necessity, 16
Proffitt on, 142143
as a strategy, 1617
Weiser on, 127
Williams on, 195
Yee on, 167
Zimmerman on, 231
Litigation, 33, 49, 65, 132133, 260
Long-term advantages, 3233, 8385, 288
Long Walk to Freedom (Mandela), 192193
LSATs, 289, 24
Lynch, Jason M., 119, 241244
Malpractice, empathy and, 15
Management skills, 78, 8182, 84, 86, 99103
Mandela, Nelson, 192193
Manipulative people, 97
Mann, Gregory, 118, 174180
Mentor relationships:
Almanza on, 221
Edwards on, 240
Fitch on, 217
Kawanabe on, 132
Klein on, 247
for success in lawyering, 44
using and fostering, 8586
Weiser on, 128
Willoughby on, 156
Mergers and acquisitions, 29, 31, 4749, 65
Meyer, Danny, 243
Mindset:
Bernthal on, 160
on billing, 124125
of ends justifying means, 99
growth, 132, 160
Kawanabe on, 132
of learning, 7778, 295
Proffitt on, 139, 140
for successful job hunt, 72
of three-to-five-year horizon, 8283
Mindset (Dweck), 126
Misdemeanorland (Kohler-Hausmann), 219
Mistakes, 288
Almanza on, 222225
Lindsey Beran on, 190
Carter on, 256257
Davis on, 122, 124
Nicole Day on, 183185
Ryan Day on, 265267
in drafting documents, 84
Foster on, 278, 280
Glover on, 271273
internalizing, without dwelling on, 298
Klein on, 248250
Levitt on, 204, 205
made by new lawyers, 8994
Mann on, 177
owning your, 88
Sokol on, 260262
Weiser on, 128
Williams on, 196199
Willoughby on, 154, 156
Yee on, 170171
Zimmerman on, 231, 233
Mr.
I've Never Been Told No, 104, 108109Mr. Something To Prove, 104, 107108
Mitch Rapp books (Flynn), 246
Mock trials, 5, 53
Models, for efficiency, 80
Moot Court, 169
Mullarkey, Mary J., 133
Multiplay games, 59
Musk, Elon, 97
Nagoski, Amelia, 181
Nagoski, Emily, 181
Near-term advantages, 8385
Necessity, listening out of, 16
Negligence, 28
Negotiations, 5367
around billing and fees, 51
building leverage and getting to yes in, 6667
collaborative, walk-away threats vs., 65
and game theory, 5759
identifying what really matters in, 5455
preparing for, 5556
styles of and approaches to, 55, 57, 6164
tactics for, 54, 57, 64
taking elective class in, 39
when reputations still matter, 6061
winner-take all games, 60
of win-win agreements, 5960
Networking:
in choosing electives, 40
Glover on, 273274
in job hunt, 7172
Mann on, 178
professional and personal networks for, 44
social capital from, 85
Never Split the Difference (Voss), 151
New lawyers, 75
Almanza on, 220221
bar exam for, 7374
Lindsey Beran on, 188189
Carter on, 254255
commandments (suggestions) for (see Commandments for new lawyers)
common mistakes made by, 8994
Nicole Day on, 182
Ryan Day on, 265
Glover on, 270, 277
New lawyers (continued)
guest author advice for, 117119
job hunt for, 6972
Klein on, 246247, 250252
Levitt on, 202203
Mann on advice for, 177178
real-world skills development for, 6
soft skills for, 1221
Sokol on, 259
technology proficiency of, 115116
Willoughby on, 153154
Yee on, 166167
Zimmerman on, 229230
The Nice Guy (aka Used-Car Salesman) negotiator, 62
99designs.com, 70
Nino and Me (Garner), 246
Objectivity, 196
168 Hours (Vanderkam), 120
Ordinary Injustice (Bach), 219
Organization, importance of, 8081
Overcommitment, 4950
Ownership:
of projects, 81
of your mistakes, 88
Partners for Justice, 227
Partnerships, law school attended and, 25
Passion, 83
Past experiences, leveraging, 84
Pattern recognition, 84
Peak (Ericsson and Pool), 158, 162
People skills, 5
Personal injury, 28
Personal life, 146148, 235, 298299
Personal network, 44
Pool, Robert, 158, 162
Pozner, Larry, 228
Practical Wisdom (Sharpe and Schwartz), 127
Practice of law, see Lawyering
Practicing attorneys, courses taught by, 41
Pride in your work, 294295
Prisoner's dilemma, 5859
Privilege and Punishment (Clair), 219
Problem-solving, courses to help with, 39
Product liability, 28
Professionalism, 85
Professional network, 44
Professional responsibility coursework, 3637
Professors, 4041
Proffitt, Rachel, 118, 138144
Project management, 84
Property coursework, 33
Questions.
See also Asking questionsabout what really matters in negotiations, 5455
giving advice in the form of, 19
Quitting lawyering, 301304
Rankings of law schools, 2325
Real estate transactions courses, 33
Reality, not accepting, 97
Real-world experience, 6
Reassurance, 95
Recruiting from law schools, 2324
Relationships. See also Networking
Almanza on, 221222
attorneyclient, 37, 4551
calm guidance and reassurance in, 95
in client development, 84
difficult (see Challenging personalities)
Edwards on, 240
mentor, 44, 8586
power imbalance in, 221222
with senior lawyers, 82
sexual, at work, 91
Sokol on, 262263
with support/administrative staff, 9091
surrounding yourself with people you like, 186
treating some people worse than others, 98
Troxel on, 210211
Zimmerman on, 235
Reputation, 3233, 6061, 132, 140142, 217218
Research, 35, 7172, 80, 84, 93
Responsiveness, 288
Resume, 6970
The Role of Deliberate Practice in the Acquisition of Expert Performance (Ericsson), 162
Rules, 273
Rules of Civility (Towles), 201
Rule of Law, 130131
Salaries, 8183
Saunders, George, 147
Schwartz, Barry, 127
Scorched-earth negotiations, 55
Second careers, law schools as, 289291
Self-control, lack of, 97
Self-management, 82
Self-Proclaimed Smartest Person in the Room, 104, 105
Self-reflection, 273
Service industry, lawyering as, 89, 153, 154, 243244, 255
Setting the Table (Meyer), 243
Sexual relationships at work, 91
Sharpe, Ken, 127
Short-term advantages, 8385
Singer, Michael A., 207, 213214
Single-play games, 59
Skills for lawyers, 56, 4344
communication skills (see Communication(s))
hard, 43
Kawanabe on, 131132
management skills, 78, 8182, 84, 86, 99103
soft (see Soft skills)
that translate to other industries, 301302
Small wins, 8384
Smooth, Steady, and Smart (aka Dianne Lockhart) negotiator, 64
Social capital, 85
Social media, 34, 35, 40, 70, 116
Soft skills, 1821, 43, 44, 127, 167168. See also individual skills
Sokol, Nikki Stitt, 119, 259263
Specialization, 2, 27, 4142
Speed, in decision making, 4950
SRS/Acquiom, 29
Starting a law firm, 211212, 216218
State laws, 8990
Stevenson, Bryan, 145, 187, 219, 228
Stewart, James B., 201
Stewart, Potter, 96
Stone, Douglas, 165, 207208
Storytelling, 133134
Strategy:
in game theory, 5759
listening as a, 1617
for near- and long-term advantages, 8385
in negotiating, 66
and predicting future issues, 288
Strayed, Cheryl, 253
Stress management, 295296
Student rating data, 40
Success:
change in factors for, 3
Nicole Day on, 183
mentors as key ingredient for, 86
post-graduation, 23
short- and long-term, 96
skills necessary for, 4344
Weiser on, 129
Willoughby on, 155
Success mindset, 72
Support/administrative staff, 82, 9091, 298
Talent Is Overrated (Colvin), 158, 162
Teachers:
choosing courses by quality of, 4041
lawyers as, 288
Teamwork, 132, 239240
The Technocrat (aka Pocket Protector Person) negotiator, 6263, 66
Technology, 84, 115116
Tenure, 6, 3941
Thank you notes, 71
Three-to-five-year horizon, 8283
Time:
Baca on, 146, 147
being on time, 83
managing, 82
of others, being considerate of, 91
The Tipping Point (Gladwell), 192
To Kill a Mockingbird (Lee), 145
Torts coursework, 28
Towles, Amor, 201
Transaction costs, 31
Transition to real world:
Almanza on, 227
Davis on, 125
Nicole Day on, 186
Foster on, 281
Glover on, 274
Klein on, 252
Levitt on, 206
Sokol on,263
Williams on, 200
Yee on, 173
Zimmerman on, 235
Trial skills, 5, 53, 134137
Tribes (Godin), 151
Troxel, Nicholas (Nick), 118, 207213
Truth, bending the, 97
The Turf-Protecting Academic or Nonprofit Director, 104, 111112
Understanding, with challenging personalities, 102
Unhappiness, 299. See also Happiness as a lawyer
Unresponsive But Super Important Third Party, 104, 110
The Untethered Soul (Singer), 207, 213214
Ury, William, 126, 165, 180
U.S. News & World Report rankings, 6
Value:
adding, 8283, 91, 100
of a junior lawyer, 88
provided to your mentors, 86
Values, 146148, 297
Vanderkam, Laura, 120
Vedantam, Shankar, 151
Venture Deals (Feld and Mendelson), 7, 29, 53, 138
Venture financing, 55
Voss, Chris, 151
Walk-away threats, 65
Wallace, Daniel, 126
Weiser, Phil, 118, 126129
Westover, Tara, 275276
Wild (Strayed), 253
Williams, Robyn T., 118, 192200
Willoughby, Kimberly R., 118, 151157
The Wimp (aka George McFly) negotiator, 63
Wins, 84, 297
Winner-take-all games, 30, 60
Win-win agreements, 30, 5960
Work ethic, 83, 132
Work hours, 84
Work product, 36, 64, 91, 254255, 277
Writing, 133, 155, 169, 254255
Writing coursework, 3536
Yee, Jolene A., 118, 164173
Zimmerman, Jennifer, 118, 228235