Standardized Claim Management
Standardized claim management is an area which has attracted a lot of attention recently. The claim manager offer LegalTech enhanced online services for highly standardized legal cases, mainly in consumer law. These services are offered in areas where the eligibility for compensation can be easily determined, such as compensation claims due to delayed flights. The business model of these services normally implies that the claim manager bears all the financial risk and is only compensated with a contingent fee if the claim is successful. These services will use LegalTech and process management tools to ensure that the handling cost for every standard case is as low as possible.
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